Terms + Conditions
Ordering Custom Name Plates
Please double check the spelling of your chosen name before placing your order. It will not always be possible to make amendments.
Please take note of the maximum character limit for your chosen plate, as Squarespace does not support limitations
Due to the personalisation element, Versatile Terrain does not accept returns or refunds for name plates unless an error has been made on our part. If this is the case, please notify us immediately and will endevour to correct your order.
At Versatile Terrain, whilst we strive for perfection and do all we can to maintain print quality, there may be times when some fine lines appear on the Name Plates.
Where this is particularly noticeable, the plates will be re-printed before passing quality-control and dispatched to you.
In instances when this might cause a delay, we will notify you as soon as possible to explain the situation and you will be given an estimated dispatch date and kept informed.
You should not see lines on the text itself however, and once painted it is likely no lines will be visible at all.
We would recommend using a Dremmel and fine paper (at a slow speed) to remove any lines should you require a perfectly smooth surface.
If in any instance you are still unhappy with the print quality, please let us know as soon as possible and we will look into it for you.
Discount codes are limited to one use only, unless otherwise stated.
Prize support discount codes for events are subject to an expiry date.
Discount codes will overwrite any other automatic discount we may have running. You can only have one discount per purchase.
We reserve the right to show printed orders for promotional purposes, before being dispatched. However we will always contact you for permission, to share your hobby progress/finished painted plates.