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TERMS + CONDITIONS


Ordering Custom Name Plates

  • Please double check the spelling of your chosen name before placing your order. It will not always be possible to make amendments.

  • Please take note of the maximum character limit for your chosen plate, as Squarespace does not support limitations

  • Due to the personalisation element, Versatile Terrain does not accept returns or refunds for name plates unless an error has been made on our part. If this is the case, please notify us immediately and will endevour to correct your order.

Plate Quality

At Versatile Terrain, whilst we strive for perfection and do all we can to maintain print quality, there may be times when some fine lines appear on the Name Plates.

Where this is particularly noticeable, the plates will be re-printed before passing quality-control and dispatched to you.

In instances when this might cause a delay, we will notify you as soon as possible to explain the situation and you will be given an estimated dispatch date and kept informed.

You should not see lines on the text itself however, and once painted it is likely no lines will be visible at all. 

We would recommend using a Dremmel and fine paper (at a slow speed) to remove any lines should you require a perfectly smooth surface.

If in any instance you are still unhappy with the print quality, please let us know as soon as possible and we will look into it for you.

Discount Codes

  • Discount codes are limited to one use only, unless otherwise stated.

  • Prize support discount codes for events are subject to an expiry date.

  • Discount codes will overwrite any other automatic discount we may have running. You can only have one discount per purchase.

Modifications to the Service and Prices

Prices on our products are subject to change without notice

We reserve the right at any time to modify or discontinue the Service (or any part of content thereof) without notice at any time

We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuation of the Service

Third-Party Links

Certain content, products and services available via website may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Submissions and Promotions

We reserve the right to show printed orders for promotional purposes, before being dispatched. However we will always contact you for permission, to share your hobby progress/finished painted plates.

If at our request you send certain specific submissions (e.g., pictures) Without limitation of the foregoing, Versatile Terrain shall be entitled to unrestricted use of the submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the submissions.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Indemnification

You agree to indemnify, defend and hold harmless Versatile Terrain and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the European Union and United Kingdom

Contact Information

Questions about the Terms and Conditions can be sent to versatileterrain@gmail.com